Correcting billing errors in real time

Identify missing items in customer bills and prompt staff to fix them right away.

Every time one of your vets forgets to add a product or service to the customer invoice, your profits take a direct hit. This is a big problem for veterinary groups, as many clinics are losing 10% or more of their turnover through these kinds of errors.

This is a longstanding problem, as most vets are focused on patient care and clinical excellence, not paperwork. Working under time pressure, it’s hard to remember everything that needs to go on the bill.

That’s where Revenue Retriever comes in. It is integrated into your Provet Cloud practice management system and checks every customer invoice before it is finalised. If a vet misses something off the bill, Revenue Retriever pops up and allows the vet to add it in with just a couple of clicks.

Checking for misbilling within Provet Cloud

When a vet completes a consultation in Provet Cloud, and marks it for discharge, Revenue Retriever steps in. It looks at what products and services they have added and runs a series of checks to see what else they may have missed.

Revenue Retriever explains what it thinks is missing and why. It offers the vet some suggestions, which they can add to the bill with just a couple of clicks. Or they can go back to the consultation and add more products and services manually.

Alternatively, the vet may exercise their professional judgement and override Revenue Retriever entirely. Management can give each vet a configurable number of overrides to use each day. Each time they use an override it is logged, both for management to monitor and as feedback to help improve recommendations in future.

Arrange a demo

Revenue Retriever makes its recommendations using a unique set of rules which it works out from analysis of your billing data.

Discover the rule generation process

Official Provet Cloud partners

Revenue Retriever is an integration partner with Provet Cloud. We have worked with their developers to ensure the user experience is seamless within the Provet Cloud practice management system.

It is straight-forward to integrate and you can be sure that your vets will find Revenue Retriever quick and easy to use, with few or no extra clicks.

If you would like to arrange a demo, or to find out more about Revenue Retriever and how it could help your vets to avoid making costly billing errors, please contact us:

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